{"id":8980,"date":"2022-05-10T16:12:58","date_gmt":"2022-05-10T08:12:58","guid":{"rendered":"https:\/\/chateau.jourdeness.com\/faq\/customer-service\/"},"modified":"2024-04-17T10:29:26","modified_gmt":"2024-04-17T02:29:26","slug":"customer-service","status":"publish","type":"page","link":"https:\/\/chateau.jourdeness.com\/en\/faq\/customer-service\/","title":{"rendered":"Customer Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"8980\" class=\"elementor elementor-8980 elementor-3408\" data-elementor-settings=\"[]\">\r\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\r\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-2f0a4de6 elementor-section-height-min-height elementor-section-stretched elementor-section-full_width elementor-section-height-default elementor-section-items-middle\" data-id=\"2f0a4de6\" data-element_type=\"section\" id=\"gototop\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;background_motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;background_motion_fx_translateY_direction&quot;:&quot;negative&quot;,&quot;background_motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:4,&quot;sizes&quot;:[]},&quot;background_motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;background_motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\">\r\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-37d7b0fe\" data-id=\"37d7b0fe\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7bd68e2a elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"7bd68e2a\" data-element_type=\"section\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3fb56822\" data-id=\"3fb56822\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3fb5fe92 elementor-widget elementor-widget-image\" data-id=\"3fb5fe92\" data-element_type=\"widget\" data-widget_type=\"image.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor - v3.5.3 - 28-12-2021 *\/\r\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"392\" height=\"201\" src=\"https:\/\/chateau.jourdeness.com\/wp-content\/uploads\/2022\/01\/\u526f\u9801\u9996\u6a19\u984c_new.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/chateau.jourdeness.com\/wp-content\/uploads\/2022\/01\/\u526f\u9801\u9996\u6a19\u984c_new.png 392w, https:\/\/chateau.jourdeness.com\/wp-content\/uploads\/2022\/01\/\u526f\u9801\u9996\u6a19\u984c_new-300x154.png 300w\" sizes=\"(max-width: 392px) 100vw, 392px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-402a2918 elementor-absolute elementor-widget elementor-widget-heading\" data-id=\"402a2918\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"heading.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor - v3.5.3 - 28-12-2021 *\/\r\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h1 class=\"elementor-heading-title elementor-size-default\">FAQ<\/h1>\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-28f032ae elementor-section-height-min-height elementor-section-full_width elementor-section-height-default elementor-section-items-middle\" data-id=\"28f032ae\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3771f69f\" data-id=\"3771f69f\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-293dbf65 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"293dbf65\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-16300ff6\" data-id=\"16300ff6\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-40623912 elementor-nav-menu__align-center elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu\" data-id=\"40623912\" data-element_type=\"widget\" data-settings=\"{&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;&quot;},&quot;layout&quot;:&quot;horizontal&quot;}\" data-widget_type=\"nav-menu.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<link rel=\"stylesheet\" href=\"https:\/\/chateau.jourdeness.com\/wp-content\/plugins\/elementor-pro\/assets\/css\/widget-nav-menu.min.css\">\t\t\t<nav migration_allowed=\"1\" migrated=\"0\" role=\"navigation\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-horizontal e--pointer-none\">\r\n\t\t\t\t<ul id=\"menu-1-40623912\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9068\"><a href=\"https:\/\/chateau.jourdeness.com\/en\/faq\/\" class=\"elementor-item\">FAQ<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9070\"><a href=\"https:\/\/chateau.jourdeness.com\/en\/faq\/purchasing\/\" class=\"elementor-item\">Purchase<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9072\"><a href=\"https:\/\/chateau.jourdeness.com\/en\/faq\/customer-service\/\" class=\"elementor-item\">Contact us<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9071\"><a href=\"https:\/\/chateau.jourdeness.com\/en\/faq\/purchasing-policy-2\/\" class=\"elementor-item\">Services<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-15039\"><a href=\"https:\/\/chateau.jourdeness.com\/en\/faq\/purchasing-policy\/\" class=\"elementor-item\">Shooting<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\r\n\t\t\t\t\t<div class=\"elementor-menu-toggle\" role=\"button\" tabindex=\"0\" aria-label=\"Menu Toggle\" aria-expanded=\"false\">\r\n\t\t\t<svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--open e-font-icon-svg e-eicon-menu-bar\"><use xlink:href=\"#eicon-menu-bar\" \/><\/svg><svg aria-hidden=\"true\" role=\"presentation\" class=\"elementor-menu-toggle__icon--close e-font-icon-svg e-eicon-close\"><use xlink:href=\"#eicon-close\" \/><\/svg>\t\t\t<span class=\"elementor-screen-only\">Menu<\/span>\r\n\t\t<\/div>\r\n\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" role=\"navigation\" aria-hidden=\"true\">\r\n\t\t\t\t<ul id=\"menu-2-40623912\" class=\"elementor-nav-menu\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9068\"><a href=\"https:\/\/chateau.jourdeness.com\/en\/faq\/\" class=\"elementor-item\" tabindex=\"-1\">FAQ<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9070\"><a href=\"https:\/\/chateau.jourdeness.com\/en\/faq\/purchasing\/\" class=\"elementor-item\" tabindex=\"-1\">Purchase<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9072\"><a href=\"https:\/\/chateau.jourdeness.com\/en\/faq\/customer-service\/\" class=\"elementor-item\" tabindex=\"-1\">Contact us<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-9071\"><a href=\"https:\/\/chateau.jourdeness.com\/en\/faq\/purchasing-policy-2\/\" class=\"elementor-item\" tabindex=\"-1\">Services<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-15039\"><a href=\"https:\/\/chateau.jourdeness.com\/en\/faq\/purchasing-policy\/\" class=\"elementor-item\" tabindex=\"-1\">Shooting<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-3eae09c4 elementor-absolute elementor-hidden-phone elementor-widget elementor-widget-image\" data-id=\"3eae09c4\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"356\" height=\"490\" src=\"https:\/\/chateau.jourdeness.com\/wp-content\/uploads\/2022\/01\/pages-flower2.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/chateau.jourdeness.com\/wp-content\/uploads\/2022\/01\/pages-flower2.png 356w, https:\/\/chateau.jourdeness.com\/wp-content\/uploads\/2022\/01\/pages-flower2-218x300.png 218w\" sizes=\"(max-width: 356px) 100vw, 356px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-5717513 elementor-widget elementor-widget-accordion\" data-id=\"5717513\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t<style>\/*! elementor - v3.5.3 - 28-12-2021 *\/\r\n.elementor-accordion{text-align:left}.elementor-accordion .elementor-accordion-item{border:1px solid #d4d4d4}.elementor-accordion .elementor-accordion-item+.elementor-accordion-item{border-top:none}.elementor-accordion .elementor-tab-title{margin:0;padding:15px 20px;font-weight:700;line-height:1;cursor:pointer;outline:none}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{display:inline-block;width:1.5em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon svg{width:1em;height:1em}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-right{float:right;text-align:right}.elementor-accordion .elementor-tab-title .elementor-accordion-icon.elementor-accordion-icon-left{float:left;text-align:left}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-closed{display:block}.elementor-accordion .elementor-tab-title .elementor-accordion-icon .elementor-accordion-icon-opened,.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-closed{display:none}.elementor-accordion .elementor-tab-title.elementor-active .elementor-accordion-icon-opened{display:block}.elementor-accordion .elementor-tab-content{display:none;padding:15px 20px;border-top:1px solid #d4d4d4}@media (max-width:767px){.elementor-accordion .elementor-tab-title{padding:12px 15px}.elementor-accordion .elementor-tab-title .elementor-accordion-icon{width:1.2em}.elementor-accordion .elementor-tab-content{padding:7px 15px}}<\/style>\t\t<div class=\"elementor-accordion\" role=\"tablist\">\r\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\r\n\t\t\t\t\t<h2 id=\"elementor-tab-title-9131\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"tab\" aria-controls=\"elementor-tab-content-9131\" aria-expanded=\"false\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"23\" viewBox=\"0 0 20 23\" fill=\"none\"><g clip-path=\"url(#clip0_3181_27632)\"><path d=\"M18.4653 9.28597C18.4653 10.5817 17.8174 11.7695 16.9536 12.6334C16.8456 12.7414 16.7376 12.7414 16.6296 12.8493C12.6343 15.7648 10.2588 19.3282 9.93481 19.7601C9.61087 19.3282 7.23528 15.7648 3.23998 12.8493C3.132 12.7414 3.02402 12.6334 2.91603 12.5254C1.9442 11.7695 1.4043 10.5817 1.4043 9.17799C1.4043 6.8024 3.34796 4.85874 5.72355 4.85874C5.72355 4.64278 5.72355 4.42681 5.72355 4.21085C5.72355 1.83526 7.66721 -0.108398 10.0428 -0.108398C12.4184 -0.108398 14.362 1.83526 14.362 4.21085C14.362 4.42681 14.362 4.64278 14.362 4.85874C16.5217 4.96672 18.4653 6.91038 18.4653 9.28597Z\" fill=\"#1F286F\"><\/path><path d=\"M1.61993 15.5493C3.99551 17.7089 6.04716 20.0845 7.88284 22.676C7.99082 22.784 7.88284 22.892 7.88284 23C7.77486 23.108 7.66687 23 7.55889 23C5.39927 20.8403 3.02368 18.7887 0.540114 17.169C0.000207408 16.7371 -0.107774 16.1972 0.108189 15.6572C0.432132 15.2253 1.08002 15.1173 1.51194 15.4413C1.51194 15.4413 1.61993 15.4413 1.61993 15.5493Z\" fill=\"#1F286F\"><\/path><path d=\"M18.141 15.5484C15.7654 17.708 13.7138 20.0836 11.8781 22.6752C11.7701 22.7832 11.8781 22.8911 11.8781 22.9991C11.9861 23.1071 12.094 22.9991 12.202 22.9991C14.3616 20.8395 16.7372 18.7878 19.2208 17.1681C19.6527 16.8442 19.7607 16.3043 19.5447 15.8724C19.2208 15.4404 18.6809 15.3324 18.249 15.5484C18.249 15.4404 18.249 15.4404 18.141 15.5484Z\" fill=\"#1F286F\"><\/path><path d=\"M9.82645 7.12598C7.01894 7.12598 4.9673 10.1495 6.91096 12.3091C8.85462 14.4687 9.82645 17.2762 9.82645 17.2762C9.82645 17.2762 10.7983 14.4687 12.7419 12.3091C14.6856 10.1495 12.634 7.12598 9.82645 7.12598Z\" fill=\"white\"><\/path><\/g><defs><clipPath id=\"clip0_3181_27632\"><rect width=\"19.7606\" height=\"23\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"23\" viewBox=\"0 0 20 23\" fill=\"none\"><g clip-path=\"url(#clip0_3181_27632)\"><path d=\"M18.4653 9.28597C18.4653 10.5817 17.8174 11.7695 16.9536 12.6334C16.8456 12.7414 16.7376 12.7414 16.6296 12.8493C12.6343 15.7648 10.2588 19.3282 9.93481 19.7601C9.61087 19.3282 7.23528 15.7648 3.23998 12.8493C3.132 12.7414 3.02402 12.6334 2.91603 12.5254C1.9442 11.7695 1.4043 10.5817 1.4043 9.17799C1.4043 6.8024 3.34796 4.85874 5.72355 4.85874C5.72355 4.64278 5.72355 4.42681 5.72355 4.21085C5.72355 1.83526 7.66721 -0.108398 10.0428 -0.108398C12.4184 -0.108398 14.362 1.83526 14.362 4.21085C14.362 4.42681 14.362 4.64278 14.362 4.85874C16.5217 4.96672 18.4653 6.91038 18.4653 9.28597Z\" fill=\"#1F286F\"><\/path><path d=\"M1.61993 15.5493C3.99551 17.7089 6.04716 20.0845 7.88284 22.676C7.99082 22.784 7.88284 22.892 7.88284 23C7.77486 23.108 7.66687 23 7.55889 23C5.39927 20.8403 3.02368 18.7887 0.540114 17.169C0.000207408 16.7371 -0.107774 16.1972 0.108189 15.6572C0.432132 15.2253 1.08002 15.1173 1.51194 15.4413C1.51194 15.4413 1.61993 15.4413 1.61993 15.5493Z\" fill=\"#1F286F\"><\/path><path d=\"M18.141 15.5484C15.7654 17.708 13.7138 20.0836 11.8781 22.6752C11.7701 22.7832 11.8781 22.8911 11.8781 22.9991C11.9861 23.1071 12.094 22.9991 12.202 22.9991C14.3616 20.8395 16.7372 18.7878 19.2208 17.1681C19.6527 16.8442 19.7607 16.3043 19.5447 15.8724C19.2208 15.4404 18.6809 15.3324 18.249 15.5484C18.249 15.4404 18.249 15.4404 18.141 15.5484Z\" fill=\"#1F286F\"><\/path><path d=\"M9.82645 7.12598C7.01894 7.12598 4.9673 10.1495 6.91096 12.3091C8.85462 14.4687 9.82645 17.2762 9.82645 17.2762C9.82645 17.2762 10.7983 14.4687 12.7419 12.3091C14.6856 10.1495 12.634 7.12598 9.82645 7.12598Z\" fill=\"white\"><\/path><\/g><defs><clipPath id=\"clip0_3181_27632\"><rect width=\"19.7606\" height=\"23\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">1. How to contact us?<\/a>\r\n\t\t\t\t\t<\/h2>\r\n\t\t\t\t\t<div id=\"elementor-tab-content-9131\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-9131\"><ul>\n<li>Click website menu to \u201ccontact us\u201d<\/li>\n<li>Make Calls to (+886)0800-423-279\u3001(+886)04-22917296<\/li>\n<li>Write emails to\u00a0<a href=\"https:\/\/mail.google.com\/mail\/u\/0\/?view=cm&amp;fs=1&amp;tf=1&amp;to=customer@jourdeness.com.tw\">customer@jourdeness.com.tw<\/a><\/li>\n<\/ul>\n<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\r\n\t\t\t\t\t<h2 id=\"elementor-tab-title-9132\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"tab\" aria-controls=\"elementor-tab-content-9132\" aria-expanded=\"false\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"23\" viewBox=\"0 0 20 23\" fill=\"none\"><g clip-path=\"url(#clip0_3181_27632)\"><path d=\"M18.4653 9.28597C18.4653 10.5817 17.8174 11.7695 16.9536 12.6334C16.8456 12.7414 16.7376 12.7414 16.6296 12.8493C12.6343 15.7648 10.2588 19.3282 9.93481 19.7601C9.61087 19.3282 7.23528 15.7648 3.23998 12.8493C3.132 12.7414 3.02402 12.6334 2.91603 12.5254C1.9442 11.7695 1.4043 10.5817 1.4043 9.17799C1.4043 6.8024 3.34796 4.85874 5.72355 4.85874C5.72355 4.64278 5.72355 4.42681 5.72355 4.21085C5.72355 1.83526 7.66721 -0.108398 10.0428 -0.108398C12.4184 -0.108398 14.362 1.83526 14.362 4.21085C14.362 4.42681 14.362 4.64278 14.362 4.85874C16.5217 4.96672 18.4653 6.91038 18.4653 9.28597Z\" fill=\"#1F286F\"><\/path><path d=\"M1.61993 15.5493C3.99551 17.7089 6.04716 20.0845 7.88284 22.676C7.99082 22.784 7.88284 22.892 7.88284 23C7.77486 23.108 7.66687 23 7.55889 23C5.39927 20.8403 3.02368 18.7887 0.540114 17.169C0.000207408 16.7371 -0.107774 16.1972 0.108189 15.6572C0.432132 15.2253 1.08002 15.1173 1.51194 15.4413C1.51194 15.4413 1.61993 15.4413 1.61993 15.5493Z\" fill=\"#1F286F\"><\/path><path d=\"M18.141 15.5484C15.7654 17.708 13.7138 20.0836 11.8781 22.6752C11.7701 22.7832 11.8781 22.8911 11.8781 22.9991C11.9861 23.1071 12.094 22.9991 12.202 22.9991C14.3616 20.8395 16.7372 18.7878 19.2208 17.1681C19.6527 16.8442 19.7607 16.3043 19.5447 15.8724C19.2208 15.4404 18.6809 15.3324 18.249 15.5484C18.249 15.4404 18.249 15.4404 18.141 15.5484Z\" fill=\"#1F286F\"><\/path><path d=\"M9.82645 7.12598C7.01894 7.12598 4.9673 10.1495 6.91096 12.3091C8.85462 14.4687 9.82645 17.2762 9.82645 17.2762C9.82645 17.2762 10.7983 14.4687 12.7419 12.3091C14.6856 10.1495 12.634 7.12598 9.82645 7.12598Z\" fill=\"white\"><\/path><\/g><defs><clipPath id=\"clip0_3181_27632\"><rect width=\"19.7606\" height=\"23\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"23\" viewBox=\"0 0 20 23\" fill=\"none\"><g clip-path=\"url(#clip0_3181_27632)\"><path d=\"M18.4653 9.28597C18.4653 10.5817 17.8174 11.7695 16.9536 12.6334C16.8456 12.7414 16.7376 12.7414 16.6296 12.8493C12.6343 15.7648 10.2588 19.3282 9.93481 19.7601C9.61087 19.3282 7.23528 15.7648 3.23998 12.8493C3.132 12.7414 3.02402 12.6334 2.91603 12.5254C1.9442 11.7695 1.4043 10.5817 1.4043 9.17799C1.4043 6.8024 3.34796 4.85874 5.72355 4.85874C5.72355 4.64278 5.72355 4.42681 5.72355 4.21085C5.72355 1.83526 7.66721 -0.108398 10.0428 -0.108398C12.4184 -0.108398 14.362 1.83526 14.362 4.21085C14.362 4.42681 14.362 4.64278 14.362 4.85874C16.5217 4.96672 18.4653 6.91038 18.4653 9.28597Z\" fill=\"#1F286F\"><\/path><path d=\"M1.61993 15.5493C3.99551 17.7089 6.04716 20.0845 7.88284 22.676C7.99082 22.784 7.88284 22.892 7.88284 23C7.77486 23.108 7.66687 23 7.55889 23C5.39927 20.8403 3.02368 18.7887 0.540114 17.169C0.000207408 16.7371 -0.107774 16.1972 0.108189 15.6572C0.432132 15.2253 1.08002 15.1173 1.51194 15.4413C1.51194 15.4413 1.61993 15.4413 1.61993 15.5493Z\" fill=\"#1F286F\"><\/path><path d=\"M18.141 15.5484C15.7654 17.708 13.7138 20.0836 11.8781 22.6752C11.7701 22.7832 11.8781 22.8911 11.8781 22.9991C11.9861 23.1071 12.094 22.9991 12.202 22.9991C14.3616 20.8395 16.7372 18.7878 19.2208 17.1681C19.6527 16.8442 19.7607 16.3043 19.5447 15.8724C19.2208 15.4404 18.6809 15.3324 18.249 15.5484C18.249 15.4404 18.249 15.4404 18.141 15.5484Z\" fill=\"#1F286F\"><\/path><path d=\"M9.82645 7.12598C7.01894 7.12598 4.9673 10.1495 6.91096 12.3091C8.85462 14.4687 9.82645 17.2762 9.82645 17.2762C9.82645 17.2762 10.7983 14.4687 12.7419 12.3091C14.6856 10.1495 12.634 7.12598 9.82645 7.12598Z\" fill=\"white\"><\/path><\/g><defs><clipPath id=\"clip0_3181_27632\"><rect width=\"19.7606\" height=\"23\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">2. Availeble time for customer services?<\/a>\r\n\t\t\t\t\t<\/h2>\r\n\t\t\t\t\t<div id=\"elementor-tab-content-9132\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-9132\"><ul>\n<li>For customers who inquire via email, we will respond within two working days from the date of the letter.<\/li>\n<\/ul>\n<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\r\n\t\t\t\t\t<h2 id=\"elementor-tab-title-9133\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"tab\" aria-controls=\"elementor-tab-content-9133\" aria-expanded=\"false\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"23\" viewBox=\"0 0 20 23\" fill=\"none\"><g clip-path=\"url(#clip0_3181_27632)\"><path d=\"M18.4653 9.28597C18.4653 10.5817 17.8174 11.7695 16.9536 12.6334C16.8456 12.7414 16.7376 12.7414 16.6296 12.8493C12.6343 15.7648 10.2588 19.3282 9.93481 19.7601C9.61087 19.3282 7.23528 15.7648 3.23998 12.8493C3.132 12.7414 3.02402 12.6334 2.91603 12.5254C1.9442 11.7695 1.4043 10.5817 1.4043 9.17799C1.4043 6.8024 3.34796 4.85874 5.72355 4.85874C5.72355 4.64278 5.72355 4.42681 5.72355 4.21085C5.72355 1.83526 7.66721 -0.108398 10.0428 -0.108398C12.4184 -0.108398 14.362 1.83526 14.362 4.21085C14.362 4.42681 14.362 4.64278 14.362 4.85874C16.5217 4.96672 18.4653 6.91038 18.4653 9.28597Z\" fill=\"#1F286F\"><\/path><path d=\"M1.61993 15.5493C3.99551 17.7089 6.04716 20.0845 7.88284 22.676C7.99082 22.784 7.88284 22.892 7.88284 23C7.77486 23.108 7.66687 23 7.55889 23C5.39927 20.8403 3.02368 18.7887 0.540114 17.169C0.000207408 16.7371 -0.107774 16.1972 0.108189 15.6572C0.432132 15.2253 1.08002 15.1173 1.51194 15.4413C1.51194 15.4413 1.61993 15.4413 1.61993 15.5493Z\" fill=\"#1F286F\"><\/path><path d=\"M18.141 15.5484C15.7654 17.708 13.7138 20.0836 11.8781 22.6752C11.7701 22.7832 11.8781 22.8911 11.8781 22.9991C11.9861 23.1071 12.094 22.9991 12.202 22.9991C14.3616 20.8395 16.7372 18.7878 19.2208 17.1681C19.6527 16.8442 19.7607 16.3043 19.5447 15.8724C19.2208 15.4404 18.6809 15.3324 18.249 15.5484C18.249 15.4404 18.249 15.4404 18.141 15.5484Z\" fill=\"#1F286F\"><\/path><path d=\"M9.82645 7.12598C7.01894 7.12598 4.9673 10.1495 6.91096 12.3091C8.85462 14.4687 9.82645 17.2762 9.82645 17.2762C9.82645 17.2762 10.7983 14.4687 12.7419 12.3091C14.6856 10.1495 12.634 7.12598 9.82645 7.12598Z\" fill=\"white\"><\/path><\/g><defs><clipPath id=\"clip0_3181_27632\"><rect width=\"19.7606\" height=\"23\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"23\" viewBox=\"0 0 20 23\" fill=\"none\"><g clip-path=\"url(#clip0_3181_27632)\"><path d=\"M18.4653 9.28597C18.4653 10.5817 17.8174 11.7695 16.9536 12.6334C16.8456 12.7414 16.7376 12.7414 16.6296 12.8493C12.6343 15.7648 10.2588 19.3282 9.93481 19.7601C9.61087 19.3282 7.23528 15.7648 3.23998 12.8493C3.132 12.7414 3.02402 12.6334 2.91603 12.5254C1.9442 11.7695 1.4043 10.5817 1.4043 9.17799C1.4043 6.8024 3.34796 4.85874 5.72355 4.85874C5.72355 4.64278 5.72355 4.42681 5.72355 4.21085C5.72355 1.83526 7.66721 -0.108398 10.0428 -0.108398C12.4184 -0.108398 14.362 1.83526 14.362 4.21085C14.362 4.42681 14.362 4.64278 14.362 4.85874C16.5217 4.96672 18.4653 6.91038 18.4653 9.28597Z\" fill=\"#1F286F\"><\/path><path d=\"M1.61993 15.5493C3.99551 17.7089 6.04716 20.0845 7.88284 22.676C7.99082 22.784 7.88284 22.892 7.88284 23C7.77486 23.108 7.66687 23 7.55889 23C5.39927 20.8403 3.02368 18.7887 0.540114 17.169C0.000207408 16.7371 -0.107774 16.1972 0.108189 15.6572C0.432132 15.2253 1.08002 15.1173 1.51194 15.4413C1.51194 15.4413 1.61993 15.4413 1.61993 15.5493Z\" fill=\"#1F286F\"><\/path><path d=\"M18.141 15.5484C15.7654 17.708 13.7138 20.0836 11.8781 22.6752C11.7701 22.7832 11.8781 22.8911 11.8781 22.9991C11.9861 23.1071 12.094 22.9991 12.202 22.9991C14.3616 20.8395 16.7372 18.7878 19.2208 17.1681C19.6527 16.8442 19.7607 16.3043 19.5447 15.8724C19.2208 15.4404 18.6809 15.3324 18.249 15.5484C18.249 15.4404 18.249 15.4404 18.141 15.5484Z\" fill=\"#1F286F\"><\/path><path d=\"M9.82645 7.12598C7.01894 7.12598 4.9673 10.1495 6.91096 12.3091C8.85462 14.4687 9.82645 17.2762 9.82645 17.2762C9.82645 17.2762 10.7983 14.4687 12.7419 12.3091C14.6856 10.1495 12.634 7.12598 9.82645 7.12598Z\" fill=\"white\"><\/path><\/g><defs><clipPath id=\"clip0_3181_27632\"><rect width=\"19.7606\" height=\"23\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">3. What services customer sercive provide?<\/a>\r\n\t\t\t\t\t<\/h2>\r\n\t\t\t\t\t<div id=\"elementor-tab-content-9133\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-9133\"><ul>\n<li>Frequent quistions releated Ch\u00e2teau de Jourdeness e.g., tickets, purchasesment, opening hours<\/li>\n<li>Brand related questions<\/li>\n<li>Partnership related questions<\/li>\n<\/ul>\n<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\r\n\t\t\t\t\t<h2 id=\"elementor-tab-title-9134\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"tab\" aria-controls=\"elementor-tab-content-9134\" aria-expanded=\"false\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"23\" viewBox=\"0 0 20 23\" fill=\"none\"><g clip-path=\"url(#clip0_3181_27632)\"><path d=\"M18.4653 9.28597C18.4653 10.5817 17.8174 11.7695 16.9536 12.6334C16.8456 12.7414 16.7376 12.7414 16.6296 12.8493C12.6343 15.7648 10.2588 19.3282 9.93481 19.7601C9.61087 19.3282 7.23528 15.7648 3.23998 12.8493C3.132 12.7414 3.02402 12.6334 2.91603 12.5254C1.9442 11.7695 1.4043 10.5817 1.4043 9.17799C1.4043 6.8024 3.34796 4.85874 5.72355 4.85874C5.72355 4.64278 5.72355 4.42681 5.72355 4.21085C5.72355 1.83526 7.66721 -0.108398 10.0428 -0.108398C12.4184 -0.108398 14.362 1.83526 14.362 4.21085C14.362 4.42681 14.362 4.64278 14.362 4.85874C16.5217 4.96672 18.4653 6.91038 18.4653 9.28597Z\" fill=\"#1F286F\"><\/path><path d=\"M1.61993 15.5493C3.99551 17.7089 6.04716 20.0845 7.88284 22.676C7.99082 22.784 7.88284 22.892 7.88284 23C7.77486 23.108 7.66687 23 7.55889 23C5.39927 20.8403 3.02368 18.7887 0.540114 17.169C0.000207408 16.7371 -0.107774 16.1972 0.108189 15.6572C0.432132 15.2253 1.08002 15.1173 1.51194 15.4413C1.51194 15.4413 1.61993 15.4413 1.61993 15.5493Z\" fill=\"#1F286F\"><\/path><path d=\"M18.141 15.5484C15.7654 17.708 13.7138 20.0836 11.8781 22.6752C11.7701 22.7832 11.8781 22.8911 11.8781 22.9991C11.9861 23.1071 12.094 22.9991 12.202 22.9991C14.3616 20.8395 16.7372 18.7878 19.2208 17.1681C19.6527 16.8442 19.7607 16.3043 19.5447 15.8724C19.2208 15.4404 18.6809 15.3324 18.249 15.5484C18.249 15.4404 18.249 15.4404 18.141 15.5484Z\" fill=\"#1F286F\"><\/path><path d=\"M9.82645 7.12598C7.01894 7.12598 4.9673 10.1495 6.91096 12.3091C8.85462 14.4687 9.82645 17.2762 9.82645 17.2762C9.82645 17.2762 10.7983 14.4687 12.7419 12.3091C14.6856 10.1495 12.634 7.12598 9.82645 7.12598Z\" fill=\"white\"><\/path><\/g><defs><clipPath id=\"clip0_3181_27632\"><rect width=\"19.7606\" height=\"23\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\r\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"20\" height=\"23\" viewBox=\"0 0 20 23\" fill=\"none\"><g clip-path=\"url(#clip0_3181_27632)\"><path d=\"M18.4653 9.28597C18.4653 10.5817 17.8174 11.7695 16.9536 12.6334C16.8456 12.7414 16.7376 12.7414 16.6296 12.8493C12.6343 15.7648 10.2588 19.3282 9.93481 19.7601C9.61087 19.3282 7.23528 15.7648 3.23998 12.8493C3.132 12.7414 3.02402 12.6334 2.91603 12.5254C1.9442 11.7695 1.4043 10.5817 1.4043 9.17799C1.4043 6.8024 3.34796 4.85874 5.72355 4.85874C5.72355 4.64278 5.72355 4.42681 5.72355 4.21085C5.72355 1.83526 7.66721 -0.108398 10.0428 -0.108398C12.4184 -0.108398 14.362 1.83526 14.362 4.21085C14.362 4.42681 14.362 4.64278 14.362 4.85874C16.5217 4.96672 18.4653 6.91038 18.4653 9.28597Z\" fill=\"#1F286F\"><\/path><path d=\"M1.61993 15.5493C3.99551 17.7089 6.04716 20.0845 7.88284 22.676C7.99082 22.784 7.88284 22.892 7.88284 23C7.77486 23.108 7.66687 23 7.55889 23C5.39927 20.8403 3.02368 18.7887 0.540114 17.169C0.000207408 16.7371 -0.107774 16.1972 0.108189 15.6572C0.432132 15.2253 1.08002 15.1173 1.51194 15.4413C1.51194 15.4413 1.61993 15.4413 1.61993 15.5493Z\" fill=\"#1F286F\"><\/path><path d=\"M18.141 15.5484C15.7654 17.708 13.7138 20.0836 11.8781 22.6752C11.7701 22.7832 11.8781 22.8911 11.8781 22.9991C11.9861 23.1071 12.094 22.9991 12.202 22.9991C14.3616 20.8395 16.7372 18.7878 19.2208 17.1681C19.6527 16.8442 19.7607 16.3043 19.5447 15.8724C19.2208 15.4404 18.6809 15.3324 18.249 15.5484C18.249 15.4404 18.249 15.4404 18.141 15.5484Z\" fill=\"#1F286F\"><\/path><path d=\"M9.82645 7.12598C7.01894 7.12598 4.9673 10.1495 6.91096 12.3091C8.85462 14.4687 9.82645 17.2762 9.82645 17.2762C9.82645 17.2762 10.7983 14.4687 12.7419 12.3091C14.6856 10.1495 12.634 7.12598 9.82645 7.12598Z\" fill=\"white\"><\/path><\/g><defs><clipPath id=\"clip0_3181_27632\"><rect width=\"19.7606\" height=\"23\" fill=\"white\"><\/rect><\/clipPath><\/defs><\/svg><\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" href=\"\">4. How may I make complaints?<\/a>\r\n\t\t\t\t\t<\/h2>\r\n\t\t\t\t\t<div id=\"elementor-tab-content-9134\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"tabpanel\" aria-labelledby=\"elementor-tab-title-9134\"><p>Please dial (+886)0800-423-279\u300104-22917296 or e-mail\u00a0<a href=\"https:\/\/mail.google.com\/mail\/u\/0\/?view=cm&amp;fs=1&amp;tf=1&amp;to=customer@jourdeness.com.tw\">customer@jourdeness.com.tw<\/a><\/p>\n<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-23e9c7b6 elementor-absolute elementor-hidden-phone elementor-widget elementor-widget-image\" data-id=\"23e9c7b6\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"466\" height=\"432\" src=\"https:\/\/chateau.jourdeness.com\/wp-content\/uploads\/2022\/01\/pages-flower3.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/chateau.jourdeness.com\/wp-content\/uploads\/2022\/01\/pages-flower3.png 466w, https:\/\/chateau.jourdeness.com\/wp-content\/uploads\/2022\/01\/pages-flower3-300x278.png 300w\" sizes=\"(max-width: 466px) 100vw, 466px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t<div class=\"elementor-element elementor-element-7e29f991 elementor-absolute elementor-hidden-phone elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"7e29f991\" data-element_type=\"widget\" data-settings=\"{&quot;_position&quot;:&quot;absolute&quot;}\" data-widget_type=\"image.default\">\r\n\t\t\t\t<div class=\"elementor-widget-container\">\r\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"319\" height=\"401\" src=\"https:\/\/chateau.jourdeness.com\/wp-content\/uploads\/2021\/12\/index_flower4.png\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/chateau.jourdeness.com\/wp-content\/uploads\/2021\/12\/index_flower4.png 319w, https:\/\/chateau.jourdeness.com\/wp-content\/uploads\/2021\/12\/index_flower4-239x300.png 239w\" sizes=\"(max-width: 319px) 100vw, 319px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7d03ad5a elementor-section-height-min-height elementor-section-full_width elementor-section-height-default elementor-section-items-middle\" data-id=\"7d03ad5a\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\r\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-69cbff75\" data-id=\"69cbff75\" data-element_type=\"column\">\r\n\t\t\t<div class=\"elementor-widget-wrap\">\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t<\/section>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ 1. How to contact us? Click website menu to \u201ccontact us\u201d Make Calls to (+886)0800-423-279\u3001(+886)04-22917296 Write emails to\u00a0customer@jourdeness.com.tw 2. Availeble time for customer services? For customers who inquire via email, we will respond within two working days from the date of the letter. 3. What services customer sercive provide? Frequent quistions releated Ch\u00e2teau de&#8230;<\/p>\n","protected":false},"author":1,"featured_media":22013,"parent":8885,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v16.2 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Customer Service - \u4f50\u767b\u59ae\u7d72\u57ce\u5821<\/title>\n<meta name=\"description\" content=\"Customer service hotline: Tourist service hotline (+886) 0800-423279, transfer 6 and 9, will be serviced by dedicated personnel. For mobile phones, please dial (+886) 04-22917296.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/chateau.jourdeness.com\/en\/faq\/customer-services\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service - \u4f50\u767b\u59ae\u7d72\u57ce\u5821\" \/>\n<meta property=\"og:description\" content=\"Customer service hotline: Tourist service hotline (+886) 0800-423279, transfer 6 and 9, will be serviced by dedicated personnel. 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