FAQ
1. Can I order products online?
Yes, we have e-commerce platform channels. If there are customers who need to purchase products, they are welcome to purchase through Jordenice Mall.
Online mall website: https://buy.jourdeness.com/products/JDST/
2. Does the store provide delivery service?
Yes, no matter which store in the castle you shop at, we provide home delivery service. In addition, you can enjoy free shipping for orders over $3,000!
In addition, home delivery takes about 5 working days (excluding holidays) to arrive at your home. When the order is completed, a logistics order number will be provided for customers to check the shipment progress.
3. Can I pay by credit card in the store?
In addition to cash, the store checkout system also supports credit cards (including VISA, MASTER, JCB, National Travel Card, American Express, UnionPay cards), and mobile payment LINEPAY.
4. Can I brush vehicles?
Just inform the service staff of your vehicle requirements before checking out.
5. What is the return/exchange mechanism?
As long as the products purchased on the same day can be returned or exchanged, if you have any other concerns, you can directly contact the store service personnel.
